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User Churn

Metrics refreshed

 

Churn Time:  
from 30 days ago
Breakout
Cancellations
Unpaid
Total
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Customer Retention

Relative Absolute
Relative Absolute
Subscription Months since account creation
0 1 2 3 4 5 6 7 8 9 10 11
February 2016 3275 3248 99% 3043 93% 2853 87% 2698 82% 2575 79% 2447 75% 2361 72% 2265 69% 2206 67% 2147 66% 2074 63% 2029 62%
March 2016 3259 3223 99% 3004 92% 2815 86% 2648 81% 2498 77% 2391 73% 2308 71% 2211 68% 2144 66% 2073 64% 2018 62%  
April 2016 3038 3021 99% 2844 94% 2656 87% 2493 82% 2372 78% 2271 75% 2191 72% 2103 69% 2012 66% 1959 64%    
May 2016 2963 2946 99% 2775 94% 2562 86% 2413 81% 2304 78% 2194 74% 2113 71% 2019 68% 1953 66%      
June 2016 3205 3188 99% 2974 93% 2793 87% 2633 82% 2501 78% 2406 75% 2300 72% 2200 69%        
July 2016 3256 3237 99% 3024 93% 2823 87% 2671 82% 2538 78% 2387 73% 2293 70%          
August 2016 3711 3697 100% 3500 94% 3248 88% 3067 83% 2875 77% 2746 74%            
September 2016 3971 3952 100% 3699 93% 3449 87% 3184 80% 3030 76%              
October 2016 3822 3789 99% 3493 91% 3227 84% 3006 79%                
November 2016 3274 3245 99% 2997 92% 2788 85%                  
December 2016 3136 3115 99% 2929 93%                    
January 2017 3926 3888 99%                      

Plans Breakout

Other Plans

Plans

Churned Customers