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User Churn

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Churn Time:  
from 30 days ago
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Customer Retention

Relative Absolute
Relative Absolute
Subscription Months since account creation
0 1 2 3 4 5 6 7 8 9 10 11
October 2016 3968 3932 99% 3630 91% 3358 85% 3129 79% 2965 75% 2812 71% 2681 68% 2553 64% 2454 62% 2384 60% 2307 58% 2223 56%
November 2016 3246 3217 99% 2981 92% 2761 85% 2614 81% 2481 76% 2381 73% 2277 70% 2202 68% 2120 65% 2055 63% 2001 62%  
December 2016 3202 3181 99% 2995 94% 2786 87% 2609 81% 2494 78% 2383 74% 2300 72% 2202 69% 2128 66% 2049 64%    
January 2017 4068 4034 99% 3804 94% 3540 87% 3339 82% 3134 77% 3003 74% 2866 70% 2776 68% 2668 66%      
February 2017 3763 3739 99% 3488 93% 3254 86% 3047 81% 2886 77% 2739 73% 2606 69% 2486 66%        
March 2017 4290 4263 99% 3967 92% 3660 85% 3419 80% 3217 75% 3025 71% 2859 67%          
April 2017 3469 3453 100% 3147 91% 2900 84% 2705 78% 2541 73% 2401 69%            
May 2017 3812 3781 99% 3490 92% 3206 84% 3001 79% 2833 74%              
June 2017 3769 3729 99% 3451 92% 3224 86% 3005 80%                
July 2017 3754 3714 99% 3404 91% 3143 84%                  
August 2017 3651 3582 98% 3294 90%                    
September 2017 3373 3304 98%                      

Plans Breakout

Other Plans

Plans

Churned Customers